This project involved developing comprehensive solutions for small and medium-sized enterprises (SMEs), integrating a full-featured e-commerce platform with AI-powered tools. The primary goal was to enhance customer engagement, automate support, and streamline content creation.
A key feature is an intelligent AI chatbot integrated directly into the webstore. Paired with a RAG and dynamic SQL query backend, it provides instant, context-aware customer support by accessing real-time product, inventory, and order information.
Full-Featured E-commerce Platform
The main context for the agent is a complete and modern webstore. It includes dynamic product pages with customer reviews, a shopping cart, delivery tracking, checkout and many other common functionalities from a common webstore.
System Architecture & Automation
The architecture is highly scalable and cost-effective, leveraging Cloudflare's serverless technologies. The agent processes queries in real-time using WebSockets (via Durable Objects), ensuring a responsive experience, while using a RAG system to gather up to date information regarding the webstore and dinamic SQL to make for detailed queries.
Key Features:
- Full e-commerce functionality (products, cart, orders).
- AI chatbot with RAG and dynamic SQL for live data access.
- Automated content generation for blogs and social media.
- Serverless architecture for scalability and cost-efficiency.
- Modern, customizable frontend built with Next.js & Tailwind CSS.
